EON's refusal led to mishap, says exco man

Why am I not suprised at this article? My Proton has been run into numerous problems. Some were probably life-risking and all! My ABS module failed within 2 years of ownership and right after the warranty period! Look at what Malaysians can do? Read below

SHAH ALAM: EON's alleged refusal to service the state-owned car of Ronnie Liu nearly cost him his life.
Liu, who is the Local Government, Research and Development Committee chairman, said his Proton V6 Executive bonnet flew open and smashed into the windscreen when he was travelling on the Federal Highway at 8.30pm on Thursday.

"I was on my way back from a dinner when the bonnet suddenly opened and hit the windscreen.

"My driver was shocked and stopped the car because the windscreen was blocked and he could not see anything.

"We were lucky because the car behind us was quite a distance away, so they managed to avoid us," said an angry Liu.
He said that on Friday last week, his driver had taken the 4-year-old car to EON Service Centre in Glenmarie because he found it hard to shut the bonnet.

However, his driver was declined service as the staff at the service centre claimed that the state government still owed them money from previous repair jobs.

"They told my driver that the state government had not settled certain bills and would not accept our cars for repairs.

"But this is not an excuse.

"When there's something wrong with the bonnet, you should know that it could come up and hit the windscreen.

"How can EON mechanics let go of such a thing?" asked Liu, who demanded an explanation from the service centre on its safety procedures.

Liu said this was another reason why the state government should switch to other more economical cars.

"Because of budget constraints, the exco had not made any decisions.

"But after this incident, I will ask the exco to speed up the matter and definitely not use Proton cars any more."

He said since he began using the car, the maintenance cost had already reached more than RM30,000.

He added that he would check with the state government to verify the EON centre's claim.

He would also lodge a police report and file an official complaint with Proton.

When informed of the incident, service centre manager Shamsudin Abdullah said they would repair Liu's Proton V6 Executive as soon as possible.

He said the incident should have been avoided as the state government was EON Glenmarie's loyal customer.

But a source from EON said the state government owed the service centre RM120,000.

Source : New Straits Times